Hi Eric: I had electronics shipped using JCEX/Jiacheng but it …

Eric

Comment on Taobao International Shipping: Everything You Need To Know by Spencer.

Hi Eric:
I had electronics shipped using JCEX/Jiacheng but it turns out that they cannot ship it overseas. Is there a way to send the items back to the seller, but then have the seller ship it through EMS?

Would this require contacting the seller?

Thanks.

Spencer Also Commented

Comment on Taobao International Shipping: Everything You Need To Know

This was a 11/11 (GuangGun) sale price, so how would I contact the seller, and tell him to NOT give me a refund? Thanks.

Comment on Taobao International Shipping: Everything You Need To Know

Hi Eric: the main TaoBao page shows that the warehouse received my package:
https://puu.sh/sjplM.png

However, when I try to send it overseas, it gives me an error, saying it’s a “special package”? https://puu.sh/sjplM.png

If I try to check the package details, I also get an error: https://puu.sh/sjpp0.png

How can I fix this, or (apparently) contact someone at JCEX to fix this?

Comment on Taobao International Shipping: Everything You Need To Know

Hi, the status of my parcel is 快件已签收, 订单详情 (received), but the red button to ship says “处理转运”. When I click on it and go to consolidation, I get the error “入库异常, 特货” and cannot ship. What do I do?

11 days, 9h left. Thanks!

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