Hi,Steve yes,they have slow support response.which contact method did you use? …

Comment on Taobao International Shipping: Everything You Need To Know by Eric.

Hi,Steve

yes,they have slow support response.which contact method did you use? online chat or aliwangwang?you should try both.

and as for your missing shoe,what are you going to request the carrier to do with it ?

1.return it?

2.discard it?

3.ship it to you?

you need to tell them your decision.

if you had hard time communicating with them,you can send order info to my email address:eric@howtotao.com.I can help you do this.

Eric Also Commented

Comment on Taobao International Shipping: Everything You Need To Know

I’ve described the whole process in this post, consolidated shipping will ship all orders to a warehouse in China, where they will be packed and weighed, and then shipped to your country.
The advantage is that shipping fee is cheaper, but of course the whole process takes a bit longer than direct shipping.

Comment on Taobao International Shipping: Everything You Need To Know

I don’t know what happened but they have now allowed you to pay for shipping on the web page this year.

Comment on Taobao International Shipping: Everything You Need To Know

you can use a taobao agent to buy it for you.

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try read their feedbacks and seller ratings.

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Thanks for your suggestion, this industry is undergoing big changes, I will watch it for a while then update this post.

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it won’t,don’t worry.

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