Hi Eric, My package has been delivered to the warehouse …

Comment on How to Contact Taobao Customer Service by CHERYL KEI LI SOO.

Hi Eric,

My package has been delivered to the warehouse already but it is not updated on the tracking hence I can’t proceed. How do I resolve this issue?

Recent Comments by CHERYL KEI LI SOO

Comment on How To Buy Directly From Taobao:The Complete Guide

Hi there Eric, I just placed an order direct from Taobao. After making the payment on my debit card, I received a text from the bank to say that the amount was deducted howevr on my Taobao & Alipay portal, it still states that the payment is pending.

Is this normal? What should I do

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It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!

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