Comment on How to Contact Taobao Customer Service by Bob.
Hey there!
It seems that Taobao have taken out multiple amounts of money from my bank that is way great than what I bought. All of it seems to have cleared and I’m wondering how I can chat with someone to ask why this has happened and obviously get a refund? I’ve tried the Aliwangwang app but its difficult to navigate due to being all in chinese mandarin.