Comment on How to Contact Taobao Customer Service by shieh.
Hi Eric, is there anyway to contact taobao lazada forwarder? The freight charges stated and the charges that they charged is totally out. My item total 8.007kg, make it 9kg.
Freight charges 0-30kg: every 1kg ¥14.50; cap at ¥315
9kg x ¥14.50 = ¥130.50 but now they charged me ¥330.38.
Thank you.