Eric
Comment on How to Contact Taobao Customer Service by Aimee.
Hey, i ordered two items from tmall and never received them. I contacted the seller and also representative . But i never heard anything back from them. i paid $600 usa and never recieved my items. Do you know what should i do to get my refund? Do they have english support agent? Thanks .
I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.
I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.
If you’re serious about buying from China, you can’t miss my social media.
Here are the social media accounts that I hold:
It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!
Hi! I’m Eric,the guy behind howtotao.com.I write articles about Taobao, 1688 and purchasing from Chinese websites.Please feel free to contact me if you have any further questions.