Comment on How to Contact Taobao Customer Service by Fion.
Hi, I’m facing the similar problem as the buyer below. I had made payment, but the seller claim that they didn’t received any payment. Thus, the deal shows closed next day (within 24hrs). I was panicked. I called up my bank to stop the transaction payment, but bank couldn’t do anything to stop as their already shows transaction posted. Bank advice me to check again with the merchandise. Sigh….. but the merchandise keep saying they didn’t received payment. I felt cheated. It has been a week, unit now no refund has been made yet. 🙁 Seems like i got no choice but to bare the cost.
