Comment on How to Contact Taobao Customer Service by Michelle Yap.
I buy 6 drawer and pay RMB 299. I paid RMB 209 for it to deliver. Before Chinese New Year, they said will deliver to me after Chinese New year. Now I call them they said I pay RM 209 for just 1 box must pay another RMB 900 to deliver 5 other boxes. Super disappointed with taobao. Should never have try them. Beware other singaporeans. You are just stupid to shop with them. Stay with Qoo10. Extremely bad services. Cant believe it. They state free shipping that later found out need RMB 200 plus for shipping. Then I pay RMB 200 plus now they said for 1 box.