Hi Eric, today i try aagin the Hong Kong Number (+852 …

Eric

Comment on How to Contact Taobao Customer Service by Patrick.

Hi Eric,
today i try aagin the Hong Kong Number (+852 30183610) and 2 Chinese number (+865 715 688 8688 and +865 718 815 8198 ) but no success, only chinese speaking, i wait long time on the line (5 Minute) and the call end hisself.
Did Taobao have an Email adress to write them?
I can not join the chat support because i can not log in. Account is frozen.

Patrick Also Commented

Comment on How to Contact Taobao Customer Service

I try to call them, but only chinese language. I did not understand anything.
Did you have the real number to call in english, or maybe you have Taobao customer service Email Adress?
Thankx

Comment on How to Contact Taobao Customer Service

HI, i am from germany, my account was blocked since 2 weeks or more. I can not call Taobao because i can not speak chinese, otherwise is it too expensive from germany to call there. I can not join the live chat because i can not log in.
Please help.

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