Comment on How to Contact Taobao Customer Service by Eric.
after you press 1, you need then press 4 for account problem.
You can try to contact them on social media, but the best way is by phone.
Eric Also Commented
Comment on How to Contact Taobao Customer Service
China custom? it is very unlikely to hold your parcel by China custom, if you use taobao offical shipping, you can contact your warehouse to solve your problem.
Comment on How to Contact Taobao Customer Service
Hi, calling their customer service is the only possible way to get your account back.
Comment on How to Contact Taobao Customer Service
Hi I dont know how to fix it, maybe you can try it on the app.
Recent Comments by Eric
Comment on Taobao International Shipping: Everything You Need To Know
I’ve described the whole process in this post, consolidated shipping will ship all orders to a warehouse in China, where they will be packed and weighed, and then shipped to your country.
The advantage is that shipping fee is cheaper, but of course the whole process takes a bit longer than direct shipping.
Comment on How to Buy From 1688.com As a Foreigner (Full Guide 2024)
try read their feedbacks and seller ratings.
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try it on desktop.
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only global distributor can have access to taobao api.
Comment on Pandabuy and Wegobuy were raided by the police for selling and shipping fake and replicas
Thanks for your suggestion, this industry is undergoing big changes, I will watch it for a while then update this post.
