You need to call the phone number above, select English …

Comment on How to Contact Taobao Customer Service by Eric.

You need to call the phone number above, select English customer service, then tell them your situation, they will send you a text message telling you how to unblock your account.

Eric Also Commented

Comment on How to Contact Taobao Customer Service

China custom? it is very unlikely to hold your parcel by China custom, if you use taobao offical shipping, you can contact your warehouse to solve your problem.


Comment on How to Contact Taobao Customer Service

Hi, calling their customer service is the only possible way to get your account back.


Comment on How to Contact Taobao Customer Service

Hi I dont know how to fix it, maybe you can try it on the app.


Recent Comments by Eric

Comment on Taobao International Shipping: Everything You Need To Know

I’ve described the whole process in this post, consolidated shipping will ship all orders to a warehouse in China, where they will be packed and weighed, and then shipped to your country.
The advantage is that shipping fee is cheaper, but of course the whole process takes a bit longer than direct shipping.


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try read their feedbacks and seller ratings.


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try it on desktop.


Comment on Guide to Taobao Dropshipping Program & Taobao API

only global distributor can have access to taobao api.


Comment on Pandabuy and Wegobuy were raided by the police for selling and shipping fake and replicas

Thanks for your suggestion, this industry is undergoing big changes, I will watch it for a while then update this post.


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