Hi Eric, I live in Austrlian and I love your TaoBao …

Comment on How to Contact Taobao Customer Service by Joseph.

Hi Eric,
I live in Austrlian and I love your TaoBao guide Website!
I had recently signed up to Taobao and have purchased a computer case a few days ago. But Taobao seem to have “frozen” my account for some reason.

Do you know of any way or how to have taobao account unfrozen?
This is the login message that has been received (google translated):
“very sorry! Your account has serious violations and has been processed as a “frozen” account. See here for details”

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