Eric
Comment on How to Contact Taobao Customer Service by Mia.
Hi, I’m having issues with my account and I don’t speak any Chinese. I tried contacting customer service and they told me to call, so I did, but everything is in Chinese. I tried pressing 2 like you said in an above comment but it didn’t work and I can’t find any Info online. How do I get through to them?
I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.
I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.
If you’re serious about buying from China, you can’t miss my social media.
Here are the social media accounts that I hold:
It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!
Hi! I’m Eric,the guy behind howtotao.com.I write articles about Taobao, 1688 and purchasing from Chinese websites.Please feel free to contact me if you have any further questions.