Comment on How to Contact Taobao Customer Service by Judith.
Hi Eric, please I am a foreigner living in China. I created an alipay account and taobao but I cannot buy things on taobao. I get a notice whenever making a purchase that my account is under single protection and to try later. The message was in Chinese and I translated with baidu translate. I am unable to contact taobao by the above options. Please assist me. You can message me by tekuor@gmail.com please help me