Hi there. My account’s been frozen temporarily and I can’t …

Comment on How to Contact Taobao Customer Service by Mari.

Hi there.
My account’s been frozen temporarily and I can’t access the link you previously provided for Taobao login because it prompts me to log-in? I also tried logging in from my app as i read that it could help unfreeze my account but to no avail. Also tried logging in using my mobile number but the same error shows up. Any suggestions? ; w ;

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