Comment on How to Contact Taobao Customer Service by khatia.
hi i have the same problem. I proceed a shoes i paid but taobao shows that the money is blocked. at the bank thay told me that i need email massage where is written that this money is not entered on taobao.com and then the bank will refund me. so please send me this information – khatiakh1@gmail.com my taobao name is KHATIA122