Comment on How to Contact Taobao Customer Service by Amelia.
Hi Eric , I have a credit card transaction with TaoBao on 12 August 2018 amounting to RMB142.55.
On 1stSep2018, it was confirmed by the merchant that once the order is closed , the amount paid will be automatically refunded . May I know how long does it take for the refund to be credited to my account?
Yesterday , I contacted with my credit card company , so far there’s no refund from TaoBao.
Appreciate your advice. Thanks