Eric
Comment on How to Contact Taobao Customer Service by Sam.
I am experiencing the same problem. Money has been taken out of bank and have not gotten a refund and it’s been 4 days now. Said I did not make payment in time so was cancelled automatically yet money has been taken out of my bank. Are you sure they automatically refund you? and where does the refunded money go(your bank or alipay balance?).
I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.
I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.
If you’re serious about buying from China, you can’t miss my social media.
Here are the social media accounts that I hold:
It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!
Hi! I’m Eric,the guy behind howtotao.com.I write articles about Taobao, 1688 and purchasing from Chinese websites.Please feel free to contact me if you have any further questions.