Hi, I have bought things from taobao in April2018. I …

Comment on How to Contact Taobao Customer Service by Wendy Chan.

Hi, I have bought things from taobao in April2018. I bought 6 things from the same shop , the things had arrived 5 but another one is left out. I try contacting the seller but they don’t understand. Then the seller resend another 1 to me so it have to item , the 2 item is not here until now June 2018 . Then I contact the seller again for updates , but the seller don’t not want to respond me and I tried going to customer services but no one respond me. Do you know what to do ? Can you please guide me thank you

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