Comment on How to Contact Taobao Customer Service by Cynthia liew.
I wish to make a complain to Tao Boa recently bought things thru Tao Bao webside from this company
Chaozhou Lexi Ceramic Company.
Address : ERHAN NAN ROAD
NO.5 FENGXI,CHAOZHOU,CHINA
TEL : 0086-768-2315717
EMAIL ; leisale3@lexi365.com
From : Mr IVAN WANG
Hi Ivan ,
This Cynthia from Sensuous beauty.
May i know when are you sending to us the balance of teapot set undeliver to us.
The lost in the transit from your forwarder could not put it in your client responsiblity, moreover this is a small amount and shipping fees.
Kindly sent to me whatever I have purchased from you. If you do not want to bare the lost, please advice what is the shippment fees but the balance of the lost goods please send to us.
My order as below : 10 sets teapot of RMB54 = 540 RMB
10 sets of RMB34 = 340 RMB
2 set Mugs of RMB56 =112 RMB
Total = RMB310 + RMB340
I have been sending you whatapp message to you which your hand phone is not available to response me.
My clients have been chasing me for thier teapot set.
I have paid SGD$130 but it only come with 2 teapots. Is very expensive is paid at this price for just 2 teapot set come to me.
I hope you will keep your promised to sent the balance goods to me .
i hope to hear from your favourable reply.
Kindly please give a simple response to me in whatapp in what is the outcome.
Thank you
Best regards,
Cynthia
