Comment on SGshop Review: Is It a Safe and Good Singapore Taobao Agent? by Joe Wong.
I have used the agent to shop form TaoBao since 2012 and have tried SGshop and EZbuy service. I have to say in terms of agent service, SGshop is not bad.
Shipping speed: SGshop>EZbuy
Normally I use Air shipping for the purchase within 10KGs. I really like SGshop Express Air which normally only takes 1 day from China to Singapore and it’s very reliable then EZbuy. For Normally Air, SGshop and EZbuy almost the same which takes 2-3 days normally. For shipping speed, I choose SGshop.
Shipping Charge: SGshop=EZbuy
Not much different.
Purchase Speed: SGshop>EZbuy
My order normally will be placed within 2-4 hours after paid from SGshop within working hours. If order placed after 6pm, only can be placed for next day. EZbuy also quite fast normally order can be placed within a day for non-peak season. But for peak seasons like 11.11, SGshop is much faster than EZbuy.
Local collection or delivery: SGshopEZbuy
I believe most of shopper agrees this as you always hard to reach EZbuy customer service when you have problem. SGshop response is ok at least I can get reply within 2 days.
