Comment on How to Return the Goods from Warehouse to Taobao Seller? by Julian.
Hello Eric, I hope you can give me a little advice on returning goods. I mistakenly ordered an item that could not be shipped to my country and the status was noted as 仓库拒收 once it reached the warehouse. The tracking details say 包裹被集运仓拒签,请联系卖家并申请退款. I contacted the seller to request a return for refund and received their mailing address, but the package does not have a 退回卖家 button available. Does this mean that the warehouse automatically sent the package back to the seller, or do I need to wait a day or two for the 退回卖家 button to appear?
Julian Also Commented
Comment on How to Return the Goods from Warehouse to Taobao Seller?
Apologies for the double post, I checked my account and the warehouse did send the package back automatically. Where can I find the tracking number for the returned package so I can send that information to the seller? Or does the seller get informed of the return by the warehouse directly?