Hi, ordered through taobao for the first time more than …

Comment on How to Request a Refund on Taobao by Cheated.

Hi, ordered through taobao for the first time more than a month ago. I should have known better.
I received only one of 4 items and the seller claims its not his responsibility but of the warehouse.
The warehouse says I should have made the claim within 48 hours. Within 48 hours of what? Not receiving the item? In my case it’s obvious they made a mistake (intentional?) as they send only one package where the items wouldn’t have fit. Lesson learned, don’t touch what you don’t fully understand, due to language barrier.

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