Comment on How to Request a Refund on Taobao by Patrick R Sustento.
Hi Eric,
I had put in a refund for my latest shipment to the US as few items did not arrive to me. I was able to have the refund accepted but it know tells me I have items sitting in the warehouse I have either received in the mail or did not even get. It only gives me option to return the items but many items that it wants me to return I have in the US already or never recieved. Can you help?