Comment on How to Request a Refund on Taobao by Bao D Tran.
Hi Eric,
I just recently found out that the JCEX warehouse do not ship motors.
When I contacted the seller they said the following:
你可以换一个物流啊
我以前也发过电机
有些物流可以
有些物流不肯
你换一个啊
或叫他们想办法
It seems like they are suggesting changing courier, but after talking to three differently forwarding services they seem to be hard set on the motors prohibition.
How open are sellers open to returns based on technical issues like this? is it seller by seller?
Thank you