Hi Eric I bought my taobao and unfortunately the whole parcel …

Comment on How to Request a Refund on Taobao by Tulip.

Hi Eric

I bought my taobao and unfortunately the whole parcel consisting of several item went missing. How do I request for refund of the money paid for product and shipping fee? The whole journey on contacting customer services was a maze.

Tulip Also Commented

Comment on How to Request a Refund on Taobao

My taobao was missing. Does the refund include my shipping?

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