Hi, I have a parcel of 17items that had reached …

Comment on How to Request a Refund on Taobao by Kassy.

Hi, I have a parcel of 17items that had reached Singapore and handled by DEX which forward to a third party courier call
Last mile delivery.

The status in my taobao showed delivered to my home on 11sept. But I did not received. I contacted last mile delivery, it says the parcel is missing , ask me contact taobao for refund.

How do I proceed. Can u assists? Thanks a lot.

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