Hey Eric, I always check your website for advises. It’s my …

Comment on How to Request a Refund on Taobao by Kian.

Hey Eric,

I always check your website for advises. It’s my first time receive an item but after a few use, the item stop operating. Talked to the seller’s customer service. He asked me to send back to their factory which is not an option for me. Also told him I am from Malaysia but he said that is the only option. Please advise me on my case. Thanks 🙂

Recent Comments by Kian

Comment on Taobao Global Direct Shipping: Review and Guide

Thank you for the reply.

As you said in other post, direct shipping may cause further taxation. Is there a guideline for what item to be tax and what not.

Comment on Taobao Global Direct Shipping: Review and Guide

May I know the rate is sea freight or air freight?

Thank you.

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