Hi Eric I wonder who i can seek help. I bought …

Comment on How To Buy Directly From Taobao:The Complete Guide by june.

Hi Eric
I wonder who i can seek help. I bought a wardrobe rack from EZBUY. it looks fine on picture but upon delivery, the 3 layer tier rack cannot sit properly as it goes to 2nd and third tier. I lodged a case with EZBUY but they said seller is not willing to refund the money to me as I intend to return. They sent me a video but pertain to lowest layer and claimed 2nd and third layer same. i sent a photo to show them that it does not sit properly on 2nd and third layer and the clothes topple down. Now seller refuse to accept return and return cost is my own account and neither agree to refund. Who can i seek recourse consider EZBUY is TAOBAO AGENT and I feel it is not fair to me as they do not attempt to mediate nor intervene a non-functional product.
Please help. thanks

Follow Me On My Social Media.!

I am very active on various social media outlets as well as this blog. So social media is a much faster and more effective channel to communicate with me compared to comments section of this blog.

I also update my social media with the latest Taobao and 1688 articles, tips, rule changes, latest promotions, etc.

If you’re serious about buying from China, you can’t miss my social media.

Here are the social media accounts that I hold:

It only takes a few seconds to follow me, but one of my updates there may solve your problems and save you a huge amount of time and money!!

You'll Also Like -

Scroll to Top