Hi Eric, I placed an order several days ago to …

Comment on How To Buy Directly From Taobao:The Complete Guide by Alice.

Hi Eric, I placed an order several days ago to be shipped to Canada with Jiacheng as the forwarder. However the logistics page reads: 很抱歉，您的包裹因不可转运原因无法正常入库，请速与佳成集货商联系

The goods I bought are makeup, probably counterfeit but not 100% sure.

I messaged Jiaching on Aliwangwang. They said: 走特货渠道也转运不了 . 眼影，不可以转运哦

Is there anything I can do besides return the goods to the seller? Can I pay Jiaching a higher shipping rate?

In the future, is there another forwarder or agent I can use that will be more lenient?

Thank you so much.

Alice Also Commented

Comment on How To Buy Directly From Taobao:The Complete Guide

thanks for your reply! i wish i had read it earlier because i did a refund and return last night. that is a thoughtful offer! can i e-mail you or message you on aliwangwang if i want to arrange to ship something like this to you in the future?

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