Comment on How To Buy Directly From Taobao:The Complete Guide by Brian Booth.
Thank you! I was able to talk with JCEX and they were very helpful and I was able to pay a little extra for shipping. Your website is invaluable!
Thanks,
Brian
Brian Booth Also Commented
Comment on How To Buy Directly From Taobao:The Complete Guide
Hi,
I placed an order and it is stuck at the forwarders warehouse with the message
您的包裹异常
There was a problem with your package. Click here to contact Forwarder.
很抱歉,您的包裹因特货原因无法正常入库,请速与佳成集货商联系
I have tried contacting the forwarder, but I still do not understand what the problem is as google translate doesn’t make sense. Now I am unable to log into aliwangwang as there is some issue with account security. I have contacted the seller and again google translate is not making much sense therefore I am unable to get the refund process going. I either want my money back somehow or get the item which is a watch shipped. The shipping company is JCEX Jiacheng. So far this has been a nightmare and it appears I won’t be able to get the watch from the forwarder.
Help…Thank you !!!
Brian