Hi, I placed an order and it is …

Eric

Comment on How To Buy Directly From Taobao:The Complete Guide by Brian Booth.

Hi,
I placed an order and it is stuck at the forwarders warehouse with the message
您的包裹异常
There was a problem with your package. Click here to contact Forwarder.
很抱歉，您的包裹因特货原因无法正常入库，请速与佳成集货商联系

I have tried contacting the forwarder, but I still do not understand what the problem is as google translate doesn’t make sense. Now I am unable to log into aliwangwang as there is some issue with account security. I have contacted the seller and again google translate is not making much sense therefore I am unable to get the refund process going. I either want my money back somehow or get the item which is a watch shipped. The shipping company is JCEX Jiacheng. So far this has been a nightmare and it appears I won’t be able to get the watch from the forwarder.

Help…Thank you !!!
Brian

Brian Booth Also Commented

Comment on How To Buy Directly From Taobao:The Complete Guide

Thank you! I was able to talk with JCEX and they were very helpful and I was able to pay a little extra for shipping. Your website is invaluable!

Thanks,
Brian

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