Hi Eric, My first time buying from Taobao …

Comment on How To Buy Directly From Taobao:The Complete Guide by C.K..

Hi Eric,
My first time buying from Taobao and it has not been a good experience. I purchase the item on the 23/04 and arrive at the warehouse on the 25/04 (according to Taobao website of my account) . The status has not changed since and sensing something wrong, I contacted the on-line customer service. The customer service on the other side mentioned item has not arrived at the warehouse…This is clearly not the case. With the airway bill no., the courier service web-site also indicated the package has indeed sent to Taobao warehouse.

I’m now stuck where Taobao mentioned package didn’t arrive at the warehouse but courier service provide indicate the package is at Taobao warehouse. What can I do next?

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