Alipay Business Account For 1688: Easy Guide for Foreigners

As I said in this article, the key to paying directly on 1688 is an Alipay Business Account.

With an Alipay business account, you can pay directly to the suppliers on 1688 to bypass third-party agents.

However, this is a new solution launched by Alipay, there is not much information on the Internet.

So I decided to introduce this Alipay Business Account in detail in this article.

Important update about this post

Alipay business for 1688 has been upgraded to worldfirst 1688 cross border payment. Now you only need a worldfirst account+ 1688.com accont to pay to your suppliers on 1688.

As of April 1 2023, they have stopped registering alipay business accounts for 1688.

From June 1 2023, all existing alipay business accounts will not be able to pay at 1688 either.

For new users, you will need to sign up for a worldfirst world account.

This payment solution is applicable to users in Singapore, Malaysia, Thailand, Vietnam, Australia, Hong Kong, Macau, Taiwan, Virgin Island British only.

For existing users, you will need to upgrade your account to a worldfirst world account.

The following content is outdated, so there’s no need to read on.

1. Which countries does Alipay Business support?

Not every foreigner can sign up for an alipay business account. Alipay business currently only supports registration with the identity of companies from specific countries and regions.

As of September 2022, Alipay business for 1688 is only available in 13 countries and regions:

  • Mainland China
  • Hong Kong
  • Taiwan
  • Macao
  • Philippines
  • Indonesia
  • Vietnam
  • Singapore
  • Malaysia
  • South Korea
  • Thailand
  • Australia
  • New Zealand

You should note that this is the place where your company is registered, it does not mean you have to be a citizen of these locations.

As long as you have a registered company in these places, you can open an Alipay business account.

They support two types of company, that is; sole proprietorship and partnership.

2. Sign up for an Alipay Business account

Click here to go to the account registration page

Registering for an account is very simple, the English interface is the same as we usually register for accounts on other websites.

registeralipaybusiness1

3. Verify your Alipay business account

Documents you need to prepare

During the verification process, it will ask you to upload some documents, the following are some of documents they may need:

  • Copies of company registration documents (e.g. registration certificate, business license, etc.)
  • Copy of the company’s articles of association
  • Copy of company annual inspection report (e.g. NAR1, NNC1, etc.)
  • Copies of identification documents of company directors or legal representatives (e.g. ID card, passport, etc.)
  • Identification documents of individual shareholders holding more than 25% of the shares (if any, please prepare)

the 1st verification page

After you finish the registration, the page will automatically redirect to the 1st verification page, if not, you can click here to go to the account verification page.

alipayverificationpage1

There are 4 options on this page, you can choose according to your company’s situation, then click “Apply” to go to the 2nd verification page.

The 2nd verification page

The second verification page is divided into 4 sections, which are

  • Base Information
  • Attachments
  • Contact Person
  • Director
  • Ultimate Beneficial Owner Information

Section 1: Base Information

Here you need to fill in the basic information about your company. The fields you see will vary depending on your company type and place of registration.

2ndpageBaseInformation

Section 2: Attachments

Depending on where your company is registered, they will ask you to upload some company documents. Click the “View Sample” and you will see some sample documents you need to upload.

2ndpageAttachments

Section 3: Contact Person

Fill in the company contact information here.

2ndContactPerson

Section 4: Director

Fill in the profile of the company director here.

2ndpageDirector

Section 5: Ultimate Beneficial Owner Information

If your company has other shareholders who hold more than 25% of the shares, you will need to add their profile here as well.

2ndpageUltimateBeneficialOwnerInformation

After you have filled in the fields on this page, click Next to read the Agreements, and then click ‘Submit” to submit your information.

An email about the results of your account registration

It takes 2-3 business days for them to review the information you submit.

If your information is accepted, they will send you an email to notify you that your account has been approved.

approvedemail

Setup payment password and currency

Click on the login link in the email or click here to login to your account.

Then click the Manage button in the lower right corner to go to the UserCenter.

For newly registered users, before entering the user center, a page will pop up asking you to set the payment password for your account.

alipaypayment password

On the next page, it will ask you to set the currency to be used in your account. they support JPY/EUR/GBP/AUD/USD/RMB/HKD so far.

currency

After all the settings are done, you will be in the user center.

Now you have a verified Alipay business account!

4. Linking to a 1688 account

Next, we have to start preparing for the payment on 1688.com. first thing we need to do is linking a 1688 account in Alipay business.

I don’t see in the official documentation that you have to link to your own 1688 account, so I assume that they allow you linking your Alipay business account to someone else’s 1688 account.

In the user center, click the “KJB(跨境宝)” on the left column to go to the settings page.

usercenter

On the settings page, click “open now(立即开通)”

link1688

On the next page, you need to enter the 1688 account you want to link to, then click “next(下一步)”

add1688account

When you see this page below, it means your alipay business account has been successfully linked to your 1688 account, you are just one step away from purchasing directly on 1688.com.

link1688sucess

An Alipay business account can be linked to multiple 1688 accounts, if you want to add another account, you can repeat the above steps.

5. top up your Alipay business account

Now we have to complete the last step, to fund your account. you have to make sure you have enough money in your account to pay for your 1688 order.

Currently, Alipay offers two ways to top up your account:

  • Bank deposit
  • International payments companies like Worldfirst, Payoneer, PingPong, LianLianpay.

The currencies they support topping up include JPY/EUR/GBP/AUD/USD/RMB/HKD.

Bank transfer to your account

Alipay will provide you with the relevant virtual bank account according to your company’s registered area, you just need to transfer the money to this virtual bank account.

Click”topup(充值)” on the user center home page.

topup1

If this is your first time using it, you will see a page that tells you to add a virtual bank account.

Click on the blue “add account(添加收款账号)”button at the bottom of the page.

topup2

At this point, you will see a pop-up page that allows you to select the currency and the bank account to be added.

For example, if your Alipay business account is applied with a Hong Kong company, it will allow you to add the account number from Standard Chartered Bank or Citibank.

topup3

After you have made your selection, you will be taken to a page with your bank account information.

Click on the down arrow on the right.

topup4

Then you will see your receiving bank account details including bank name, account name, account number, etc. when transferring funds, make sure to include the bank code and branch code.

topup5

Top up via an international payments company

If you are an online seller, you may be familiar with international payments companies that enable you to receive e-commerce payments from different countries around the world.

Alipay allows you to transfer your money in those companies to your Alipay account and purchase directly on 1688.

They currently support 4 international payments companies, which are

  • Worldfirst
  • Payoneer
  • PingPong
  • LianLianpay

You can contact the customer support of these companies and tell them you want to pay and purchase on 1688. they will provide the assistance to help you complete your topup.

Worldfirst and Alipay are all controlled by Ant Group, they have close business ties.

You can link your alipay business account directly in your worldfirst account and transfer money from your worldfirst account to your alipay in seconds.

I was thinking that given the close nature between worldfirst and Alibaba, maybe one day you could transfer money directly from your worldfirst account to your China suppliers Alipay account!

So If you are receiving cross-border e-commerce payments and are interested in purchasing directly on 1688.com. Worldfirst is probably your No.1 choice for transferring money to your alipay business account.

convert your currency to RMB

You can transfer various currencies to your alipay business account, but the suppliers on 1688.com only accept RMB.

Therefore, you need to convert your currency to RMB after your top-up is credited. here are the steps:

In the user center, click the “exchange(兑换)” on the left column to go to the exchange page.

usd2cny1

On the currency exchange page, you can see the exchange rates they use. enter the amount of USD you want to exchange, and click “confirm(确认提交)”.

usd2cny2

On the confirmation page, enter your Alipay payment password.

usd2cny3

Now your currency has been converted to RMB, you can pay your suppliers directly on 1688.com now.

usd2cny4

6. invoice for your account

If you need an invoice, Alipay can provide it, but you need to manually request it via email.

They provide an email template for your reference.

Send to: global.service@alipay.com

Subject: xxx (your registered company name) 1688 buyer invoice application

Content:

Our company xxxx limited is applying for issuing 1688 cross-border buyer invoice for May 2119.

Alipay account email: abcdefg@gmail.com (example)

Alipay USD account NO.: 1234567890 (example)

They will provide you with an invoice within 5 business days. It should be a file like this:

kjbinvoice

7. Final words

As you can see, the process of signing up and setting up Alipay business is very tedious. but once the whole process is done, you can easily purchase on 1688.com later, so it’s worth it!

I’ve gone into as much detail as I can in this article about Alipay business account, but I know you must still have a lot of questions in your head.

Feel free to leave a comment below or drop me an email.

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If you’re serious about buying from China, you can’t miss my social media.

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78 thoughts on “Alipay Business Account For 1688: Easy Guide for Foreigners”

  1. Hello Eric, may i know which payment company are you recommending to topup Alipay Business USD account? Was planning to try wise.com but a comment from Ben on 25Oct2022 mentioned it couldn’t work. I’m also from Singapore.

    Coincidentally, I chanced upon WorldFirst: https://www.worldfirst.com/sg/marketplaces/1688-supplier-payments

    The WorldFirst guide mentioned that we can connect directly to 1688.com via KJB for supplier payments, and to remove Alipay business KJB connection once WorldFirst is set up. Are you able to help verify? What are the pros and cons between Alipay Business vs WorldFirst?

    Thank you so much for your advices. They have been really really helpful. Cheers!

    1. Can’t you use your personal bank account to transfer Singapore dollars to your Alipay business?

      it seems WorldFirst for 1688.com is the new service they provide. but I found that their rate is 0.8%, which is higher than the Alipay business.

      1. Alipay business has SGD wallet but they don’t allow us to topup using SGD. The only currencies we are allowed in Singapore is USD or CNY only. In addition, they must come from our Company Name, not personal accounts. Corporate banking in USD are costly to open/maintain, let alone the fees bank will take for currency conversion and TT. Which is probably the reason why Ben commented below that he tried Wise.com but failed as well due to “unmatched” beneficiaries. A difficult roadblock, too much regulations everywhere.

  2. Hello Eric. So glad to discover this article. Truly appreciate your time and effort in guiding others in signing up for Alipay Business account. It made my experience a lot more pleasant!

    I have successfully registered for the Business account, but encountered problem with USD topup.

    Recently I top up my Alipay Business account via Wise (https://wise.com).

    Wise has successfully transferred the USD into my Alipay Business topup account (Singapore Standard Chartered bank), unfortunately the USD was not credited to my Alipay Business account.

    In the topup page, I noticed this:


    Other Tips
    In accordance with regulatory requirements, you need to use the same name for payment

    So my question is, the sender’s name has to be the exact match to the name of the Alipay Business account?

    Thank you in advance for your advice Eric!

  3. First of all, thank you so much for the guide.
    Business account creation is complete
    but, there was a problem with the 1688 account
    “Account hasn’t bind Alipay”
    Can you help me? How can I move next step?

  4. Hi Eric,
    I’ve been following your steps (Thanks!) right up to Alipay Business Account sign-up. After signing up, I wasn’t directed to do any verification. The only clickable option was a tab to “sign up for product”. I’ve been stuck here for quite a while and hope you can help. Thank you.

    1. no, but you can ask the seller to enable this payment method, it will just take them a few clicks.

      In addition, some products are not allowed to be purchased by overseas users, such as medical masks.

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