Having a 1688.com account is the first step in starting your purchasing journey there. Even if you are purchasing from 1688.com through an agent, I still recommend you have your own 1688.com account.
At the same time, in order to make your 1688 account more secure, I also recommend that you verify your 1688 account and link your Alipay account in advance.
I will talk about all of these in this article.
- 1. Can I open a 1688.com account as a foreigner?
- 2. Can I pay suppliers in 1688 using my 1688 account?
- 3. why you need a 1688.com account
- 4. login with your Taobao or Alipay account
- 5. Five steps to register for a 1688 account
- 6. verify your 1688 account
- 7. Link to your Alipay personal account
- 8. Congratulations, Your New 1688.com account is Ready!
1. Can I open a 1688.com account as a foreigner?
Yes, you can. Alibaba does not restrict foreigners from registering, as long as you have a mobile phone number, you can register.
However, 1688 does not support every country’s cell phone number, for example, Ghana, Cambodia, Botswana, and some other countries are not supported.
As of 2021, Taobao and 1688.com support a total of 136 countries and regions to register an account, the following table is a complete list:
- Mainland China +86
- Taiwan +886
- Hong Kong +852
- Macau +853
- Malaysia+60
- Singapore +65
- Japan+81
- Korea +82
- United States +1
- Canada +1
- Australia +61
- New Zealand+64
- Denmark+45
- Ukraine+380
- Uzbekistan +998
- Uganda+256
- Uruguay +598
- Chad +235
- Yemen+967
- Israel +972
- Belize +501
- Cape Verde +238
- Russia+7
- Bulgaria+359
- Croatia+385
- Gambia +220
- Guinea+224
- Guinea-Bissau+245
- Gabon +241
- Hungary+36
- South Africa+27
- Qatar +974
- Rwanda +250
- Luxembourg+352
- India+91
- Indonesia+62
- Guatemala +502
- Kyrgyzstan +996
- Djibouti +253
- Columbia+57
- Costa Rica +506
- Cameroon +237
- Turkmenistan +993
- Turkey+90
- Guyana +592
- Tanzania+255
- Egypt+20
- Tajikistan +992
- Senegal +221
- Serbia+381
- Sierra Leone +232
- Cyprus +357
- Seychelles +248
- Mexico+52
- Togo +228
- Austria +43
- Venezuela +58
- Angola +244
- Nicaragua +505
- Nigeria+234
- Niger +227
- Palestine +970
- Bahamas+1242
- Papua New Guinea +675
- Panama +507
- Bahrain +973
- Brazil+55
- Burkina Faso+226
- Greece+30
- Cayman Islands +1345
- Germany+49
- Italy+39
- Latvia +371
- Norway +47
- Moldova +373
- Morocco+212
- Brunei +673
- Swaziland +268
- Slovakia +421
- Slovenia +386
- Sri Lanka +94
- Chile+56
- Cambodia+855
- Grenada +1473
- Georgia +995
- Belgium+32
- Mauritania +222
- Mauritius +230
- Saudi Arabia+966
- France +33
- Poland+48
- Thailand+66
- Zimbabwe +263
- Honduras +504
- Ireland+353
- Estonia +372
- Jamaica+1876
- Trinidad and Tobago +1868
- Bolivia +591
- Sweden +46
- Switzerland +41
- Belarus +37
- Kuwait +965
- Comoros +269
- Peru+51
- Tunisia +216
- Lithuania +370
- Jordan +962
- Namibia +264
- Romania +40
- Kenya+254
- Finland +358
- Suriname +597
- United Kingdom +44
- British Virgin Islands +1284
- Netherlands+31
- Mozambique+258
- Lesotho +266
- Philippines+63
- El Salvador +503
- Portugal+351
- Mongolia+976
- Spain +34
- Benin +229
- Zambia +260
- Equatorial Guinea +240
- Vietnam+84
- Azerbaijan +994
- Albania +355
- Oman +968
- Argentina+54
- UAE +971
- Maldives +960
- Malawi +265
- Madagascar +261
- Mali +223
2. Can I pay suppliers in 1688 using my 1688 account?
This is a very complicated question, but for most people, it’s very hard to pay directly on 1688.com like you would on Aliexpress.
I discuss this issue in-depth in another article, if you really want to purchase from 1688, you should read it here.
3. why you need a 1688.com account
Even if most of you have to purchase at 1688.com through an agent, you still need a 1688 account, here are a few reasons:
- Alibaba has been restricting non-members from browsing the products on 1688.com more and more often, and if you can’t log in, you can’t view many pages in 1688.
- Sometimes you can not use 1688’s picture search if you are not logged in.
- You can only see the promotional prices and discounts on many products when you log in.
- You can save and bookmark the products you see to your 1688 account.
- You can communicate directly with the supplier in 1688.
4. login with your Taobao or Alipay account
If you already have a Taobao or Alipay account, you do not need to register a 1688 account, you can directly use your Taobao account to log in to 1688.com.
Alibaba Group uses a Google-like account system, as long as you have a Taobao account or 1688 account, you can access all Alibaba’s domestic websites and apps.
5. Five steps to register for a 1688 account
Step 1. Go to the registration page
On the 1688.com home page, click Register to go to the registration page.
Then it pops up a user registration agreement, click the orange button at the bottom of the window(Label.1) to agree to the agreement
Step 2. Fill in account information
Next, it’s time to fill in your account information, and here I’ve marked all the places that need to be explained with a blue label (Label.2 – Label.10).
Then I will explain each label.
Label.2 and Label.3
These 2 labels allow you to choose between corporate or individual accounts, if you just want to buy as a foreigner, you have to choose Label.3 which means individual accounts.
Label.4
Fill in your login name here. You should note:
- The length of the name is 5-25 characters,
- the login name can only be set once, once set successfully, it cannot be changed.
Label.5
This is the place to set the password, here are some requirements for setting the password:
- 6-20 characters, the password cannot be the same as the username.
- Only letters, numbers, and punctuation marks can be included.
- At least 2 types of letters, numbers, and punctuation marks are required.
Label.6
Enter the previous password again.
Label.7
Select the country and cell phone number here. You have to make sure that your phone can receive text messages from China.
Because it will send you the SMS verification code in the following step.
Label.8
This is to verify that you are not a robot, just drag the verification box from left to right and you’re done.
Label.9
Check this box to agree to some of its statements and agreements.
Label.10
Click the “Agree to Register” button to go to the next step.
Step 3. Fill in the SMS verification code
Next, a page will pop up asking you to enter the SMS Code (Label.11).
The SMS verification code is a 6-digit number like this:
Enter the code and click the “submit button(Label.12)”.
If all goes well, your account is registered.
Step 4. Complete the profile of the account(Optional)
On the following page, 1688.com will ask you to complete your account profile, this step is totally optional.
If you want to fill out this profile, you don’t need to fill in every option, just fill in the areas with red marks.
Label.13
Enter your real name here, then select your gender.
Label.14
Select the membership type here, for foreigners, it is best to select the last one, Individual.
Label.15
Fill in the name of your company.
Label.16
Here you can choose what you want to do with your 1688.com account.
there are 3 options:
- 1. I want to sell.
- 2. I want to buy.
- 3. Both.
Here I suggest you choose the second one: “I want to buy”.
Label.17
Here is the option for you to choose your business model, you can click on it
The following options will pop up:
I suggest that you choose the last one “网商(the online merchant)” and that’s it.
Label.18
Check this box so that the supplier can find you.
Label.19
Click the orange Save button to complete your account registration.
Update or add your account information
For your account security, you can also add or update your 1688 account information from the user center.
Label.20
With this option, you can modify your mobile phone number.
Label.21
You can add your email address here.
Label.22
This is for real-name verification, I will talk about it in the following section.
Label.23
This is to change the login password.
Label.24
This is used to add and manage security questions. you can further protect your account from unauthorized use by adding answers to security questions.
6. verify your 1688 account
After registering your 1688 account, you can choose to verify your 1688 account. It is not mandatory, but it has many benefits if you do so:
- Your 1688 account is more secure.
- If your 1688 account is frozen or restricted, you can unfreeze or retrieve your account yourself.
- If you want to use 1688 cross-border pay, you must have a verified 1688 account.
Depending on the type of account, there are two options for verifying your 1688 account, one is c as a business and one is verification as an individual.
For foreign 1688 buyer accounts, the most realistic and easy way is 1688 verification as an individual.
This verification process is very simple and only requires you to have a personal verified Alipay account.
Here are the steps to use an Alipay account to verify your 1688 account:
Step 1
Go to your 1688 account “settings(设置)” page, click “My Verification(我的认证)” in the left column, and then click “I want to verify(我要认证)” in the lower right corner.
Step 2
Next, you will be taken to the quick verification page, you need to enter your Alipay Login ID and login password on this page, then click the orange button “link to Alipay account”.
If your Alipay account and 1688 account name are not the same, Alipay will prompt you that the name of your Alipay account and 1688 account are not identical.
In this case, you only need to click “Confirm”, the system will use your Alipay member account name to overwrite your 1688 account name.
Step 3
Now let’s go back to the “My Verification(我的认证)” tab, you can see that the blue button has been grayed out and the verification status shows that it is complete(✓).
7. Link to your Alipay personal account
Whether you are planning to use Alipay tourpass, or a third-party service to top-up your Alipay balance, or get someone to pay for you, you will need to link an Alipay personal account to your 1688 account.
In addition, if you plan to use 1688 cross-border pay, you will also need to link your Alipay personal account first.
So even if you don’t verify your 1688 account, your 1688 account must be linked to an Alipay account to use the service I mentioned above.
Here are the steps to link your Alipay account:
Step 1
First of all, let’s go to the Alipay account management page,
If you have verified your 1688 account as I said in part 6, 1688.com may have added your Alipay account here, then you do not need to add another Alipay account.
If not, you will see the status like the following screenshot,
Here you need to check to agree to the agreement, then click the orange button”绑定支付宝账号(link to Alipay)”.
Step 2
You can use your mobile Alipay app to scan the QR code to complete the login or click “Back to computer login(返回电脑登录)” to use your login id and password to sign in.
Step 3
If everything goes well, the page will return to the Alipay account management page, and you will see a green circle badge, which means you have successfully bound your Alipay account.
8. Congratulations, Your New 1688.com account is Ready!
If you have followed the steps above– congratulations. You should now have a fully working 1688 account.
If you create a 1688 account of your own or already have one up and running, I’d love to hear from you and learn from your experience in the comments below!
221 thoughts on “Your Guide to 1688 Account Setup, Verification, Linking Alipay”
I would like to have 1688 account please
View CommentIt’s a good website to use nothing you can not find. You find everything you want. I choose this
View CommentHi please my 1688 was banned when I was about to pay a supplier and I already linked it with my Alipay for like two months ago
View CommentPlease what should I do I’m using an android phone
Could that be the cause
it is hard to get it back.
View CommentThank you for the information and opportunities for us all.
View CommentI’ve tried everything it’s asking for identification number
View CommentSame here too
View CommentM tired
Mr. Eric
View CommentPlease I would like to know how to get a genuine Agent from China?
I need one
you have to test, no one can give you the exact answer because only you know what you really want.
View Commentmy country code is not in the list how can i add my country code?
View Commentthey do not support it if your country code is not in the list.
View CommentCan’t I just shop on 1688?
Like choose a product, click on check out, input my card details and pay?
View Commentno, you cann’t unless you have a Chinese bank account.
View CommentI have tried paying supplier on 1688 through my Alipay but they keep telling me to input debit card while I funded through an agent, I was expecting them to charge directly from my balance
View Comment2. Am I not supposed to be seeing my Taobao account on Alipay?
they have a limit for using alipay balance, input debit card means they need to verify your alipay.
View CommentSo how do I verify my Alipay
View CommentBecause I am having the same problem
I can actually receive and send Money to my Alipay but I can’t pay supplies on 1688
How can I solve this please
they don’t allow oversea alipay account to pay on 1688.com
View CommentI have been finding it difficult to login into my 1688 site through taobao, what Is the solution to this?
View Commentuse a 1688 agent.
View CommentMy 1688 account was frozen, how do I contact customer care?
View CommentHi, you can try to call their customer servcie,that is the only way you can try.
https://www.howtotao.com/taobao-customer-service/
View CommentHi Eric,
I did bound my Taobao Account with 1688, and tried to follow your instructions above to verify my 1688 account, however the response like this :
Personal real-name authentication
The real-name authentication function is being upgraded
what should I do? as I checked back the status still not verified?
View CommentNow you just need to add a verified alipay account.
View CommentMy account was restricted..How do I unfreez it?
View Commenttry to call their customer service.
View CommentGood products are gotten from here, like bags, shoes, dressers and more of it , Everything gotten from here you won’t ever regret buying products from here
View CommentHello
I got registerd under +94774785393 number, But I could not login as I made a mistake without typing my name. How can I register correctly with the same number again?
View Commentyou can use your mobile number to log in.
View Comment1. Hi I did bound my Taobao account with 1688. However I can’t register for oversea shipping as the shipping address management only has options for domestic China shipping.
View Comment2. Can I use 1688 to buy as an individual customer not a retailer/ dropshipper? Many thanks!
1. you have to have a china address, they do not support oversea shipping addresses.
View Comment2. yes.