Having a 1688.com account is the first step in starting your purchasing journey there. Even if you are purchasing from 1688.com through an agent, I still recommend you have your own 1688.com account.
At the same time, in order to make your 1688 account more secure, I also recommend that you verify your 1688 account and link your Alipay account in advance.
I will talk about all of these in this article.
- 1. Can I open a 1688.com account as a foreigner?
- 2. Can I pay suppliers in 1688 using my 1688 account?
- 3. why you need a 1688.com account
- 4. login with your Taobao or Alipay account
- 5. Five steps to register for a 1688 account
- 6. verify your 1688 account
- 7. Link to your Alipay personal account
- 8. Congratulations, Your New 1688.com account is Ready!
1. Can I open a 1688.com account as a foreigner?
Yes, you can. Alibaba does not restrict foreigners from registering, as long as you have a mobile phone number, you can register.
However, 1688 does not support every country’s cell phone number, for example, Ghana, Cambodia, Botswana, and some other countries are not supported.
As of 2021, Taobao and 1688.com support a total of 136 countries and regions to register an account, the following table is a complete list:
- Mainland China +86
- Taiwan +886
- Hong Kong +852
- Macau +853
- Malaysia+60
- Singapore +65
- Japan+81
- Korea +82
- United States +1
- Canada +1
- Australia +61
- New Zealand+64
- Denmark+45
- Ukraine+380
- Uzbekistan +998
- Uganda+256
- Uruguay +598
- Chad +235
- Yemen+967
- Israel +972
- Belize +501
- Cape Verde +238
- Russia+7
- Bulgaria+359
- Croatia+385
- Gambia +220
- Guinea+224
- Guinea-Bissau+245
- Gabon +241
- Hungary+36
- South Africa+27
- Qatar +974
- Rwanda +250
- Luxembourg+352
- India+91
- Indonesia+62
- Guatemala +502
- Kyrgyzstan +996
- Djibouti +253
- Columbia+57
- Costa Rica +506
- Cameroon +237
- Turkmenistan +993
- Turkey+90
- Guyana +592
- Tanzania+255
- Egypt+20
- Tajikistan +992
- Senegal +221
- Serbia+381
- Sierra Leone +232
- Cyprus +357
- Seychelles +248
- Mexico+52
- Togo +228
- Austria +43
- Venezuela +58
- Angola +244
- Nicaragua +505
- Nigeria+234
- Niger +227
- Palestine +970
- Bahamas+1242
- Papua New Guinea +675
- Panama +507
- Bahrain +973
- Brazil+55
- Burkina Faso+226
- Greece+30
- Cayman Islands +1345
- Germany+49
- Italy+39
- Latvia +371
- Norway +47
- Moldova +373
- Morocco+212
- Brunei +673
- Swaziland +268
- Slovakia +421
- Slovenia +386
- Sri Lanka +94
- Chile+56
- Cambodia+855
- Grenada +1473
- Georgia +995
- Belgium+32
- Mauritania +222
- Mauritius +230
- Saudi Arabia+966
- France +33
- Poland+48
- Thailand+66
- Zimbabwe +263
- Honduras +504
- Ireland+353
- Estonia +372
- Jamaica+1876
- Trinidad and Tobago +1868
- Bolivia +591
- Sweden +46
- Switzerland +41
- Belarus +37
- Kuwait +965
- Comoros +269
- Peru+51
- Tunisia +216
- Lithuania +370
- Jordan +962
- Namibia +264
- Romania +40
- Kenya+254
- Finland +358
- Suriname +597
- United Kingdom +44
- British Virgin Islands +1284
- Netherlands+31
- Mozambique+258
- Lesotho +266
- Philippines+63
- El Salvador +503
- Portugal+351
- Mongolia+976
- Spain +34
- Benin +229
- Zambia +260
- Equatorial Guinea +240
- Vietnam+84
- Azerbaijan +994
- Albania +355
- Oman +968
- Argentina+54
- UAE +971
- Maldives +960
- Malawi +265
- Madagascar +261
- Mali +223
2. Can I pay suppliers in 1688 using my 1688 account?
This is a very complicated question, but for most people, it’s very hard to pay directly on 1688.com like you would on Aliexpress.
I discuss this issue in-depth in another article, if you really want to purchase from 1688, you should read it here.
3. why you need a 1688.com account
Even if most of you have to purchase at 1688.com through an agent, you still need a 1688 account, here are a few reasons:
- Alibaba has been restricting non-members from browsing the products on 1688.com more and more often, and if you can’t log in, you can’t view many pages in 1688.
- Sometimes you can not use 1688’s picture search if you are not logged in.
- You can only see the promotional prices and discounts on many products when you log in.
- You can save and bookmark the products you see to your 1688 account.
- You can communicate directly with the supplier in 1688.
4. login with your Taobao or Alipay account
If you already have a Taobao or Alipay account, you do not need to register a 1688 account, you can directly use your Taobao account to log in to 1688.com.
Alibaba Group uses a Google-like account system, as long as you have a Taobao account or 1688 account, you can access all Alibaba’s domestic websites and apps.
5. Five steps to register for a 1688 account
Step 1. Go to the registration page
On the 1688.com home page, click Register to go to the registration page.
Then it pops up a user registration agreement, click the orange button at the bottom of the window(Label.1) to agree to the agreement
Step 2. Fill in account information
Next, it’s time to fill in your account information, and here I’ve marked all the places that need to be explained with a blue label (Label.2 – Label.10).
Then I will explain each label.
Label.2 and Label.3
These 2 labels allow you to choose between corporate or individual accounts, if you just want to buy as a foreigner, you have to choose Label.3 which means individual accounts.
Label.4
Fill in your login name here. You should note:
- The length of the name is 5-25 characters,
- the login name can only be set once, once set successfully, it cannot be changed.
Label.5
This is the place to set the password, here are some requirements for setting the password:
- 6-20 characters, the password cannot be the same as the username.
- Only letters, numbers, and punctuation marks can be included.
- At least 2 types of letters, numbers, and punctuation marks are required.
Label.6
Enter the previous password again.
Label.7
Select the country and cell phone number here. You have to make sure that your phone can receive text messages from China.
Because it will send you the SMS verification code in the following step.
Label.8
This is to verify that you are not a robot, just drag the verification box from left to right and you’re done.
Label.9
Check this box to agree to some of its statements and agreements.
Label.10
Click the “Agree to Register” button to go to the next step.
Step 3. Fill in the SMS verification code
Next, a page will pop up asking you to enter the SMS Code (Label.11).
The SMS verification code is a 6-digit number like this:
Enter the code and click the “submit button(Label.12)”.
If all goes well, your account is registered.
Step 4. Complete the profile of the account(Optional)
On the following page, 1688.com will ask you to complete your account profile, this step is totally optional.
If you want to fill out this profile, you don’t need to fill in every option, just fill in the areas with red marks.
Label.13
Enter your real name here, then select your gender.
Label.14
Select the membership type here, for foreigners, it is best to select the last one, Individual.
Label.15
Fill in the name of your company.
Label.16
Here you can choose what you want to do with your 1688.com account.
there are 3 options:
- 1. I want to sell.
- 2. I want to buy.
- 3. Both.
Here I suggest you choose the second one: “I want to buy”.
Label.17
Here is the option for you to choose your business model, you can click on it
The following options will pop up:
I suggest that you choose the last one “网商(the online merchant)” and that’s it.
Label.18
Check this box so that the supplier can find you.
Label.19
Click the orange Save button to complete your account registration.
Update or add your account information
For your account security, you can also add or update your 1688 account information from the user center.
Label.20
With this option, you can modify your mobile phone number.
Label.21
You can add your email address here.
Label.22
This is for real-name verification, I will talk about it in the following section.
Label.23
This is to change the login password.
Label.24
This is used to add and manage security questions. you can further protect your account from unauthorized use by adding answers to security questions.
6. verify your 1688 account
After registering your 1688 account, you can choose to verify your 1688 account. It is not mandatory, but it has many benefits if you do so:
- Your 1688 account is more secure.
- If your 1688 account is frozen or restricted, you can unfreeze or retrieve your account yourself.
- If you want to use 1688 cross-border pay, you must have a verified 1688 account.
Depending on the type of account, there are two options for verifying your 1688 account, one is c as a business and one is verification as an individual.
For foreign 1688 buyer accounts, the most realistic and easy way is 1688 verification as an individual.
This verification process is very simple and only requires you to have a personal verified Alipay account.
Here are the steps to use an Alipay account to verify your 1688 account:
Step 1
Go to your 1688 account “settings(设置)” page, click “My Verification(我的认证)” in the left column, and then click “I want to verify(我要认证)” in the lower right corner.
Step 2
Next, you will be taken to the quick verification page, you need to enter your Alipay Login ID and login password on this page, then click the orange button “link to Alipay account”.
If your Alipay account and 1688 account name are not the same, Alipay will prompt you that the name of your Alipay account and 1688 account are not identical.
In this case, you only need to click “Confirm”, the system will use your Alipay member account name to overwrite your 1688 account name.
Step 3
Now let’s go back to the “My Verification(我的认证)” tab, you can see that the blue button has been grayed out and the verification status shows that it is complete(✓).
7. Link to your Alipay personal account
Whether you are planning to use Alipay tourpass, or a third-party service to top-up your Alipay balance, or get someone to pay for you, you will need to link an Alipay personal account to your 1688 account.
In addition, if you plan to use 1688 cross-border pay, you will also need to link your Alipay personal account first.
So even if you don’t verify your 1688 account, your 1688 account must be linked to an Alipay account to use the service I mentioned above.
Here are the steps to link your Alipay account:
Step 1
First of all, let’s go to the Alipay account management page,
If you have verified your 1688 account as I said in part 6, 1688.com may have added your Alipay account here, then you do not need to add another Alipay account.
If not, you will see the status like the following screenshot,
Here you need to check to agree to the agreement, then click the orange button”绑定支付宝账号(link to Alipay)”.
Step 2
You can use your mobile Alipay app to scan the QR code to complete the login or click “Back to computer login(返回电脑登录)” to use your login id and password to sign in.
Step 3
If everything goes well, the page will return to the Alipay account management page, and you will see a green circle badge, which means you have successfully bound your Alipay account.
8. Congratulations, Your New 1688.com account is Ready!
If you have followed the steps above– congratulations. You should now have a fully working 1688 account.
If you create a 1688 account of your own or already have one up and running, I’d love to hear from you and learn from your experience in the comments below!
221 thoughts on “Your Guide to 1688 Account Setup, Verification, Linking Alipay”
I recently registered two login Names by mistake. The first time I did the registration is in the mid of October, the login Name is Name A; and yesterday, I used Name B to do this again. I registered again because I didn’t complete (up to step 2) the whole process the first time, so I think the account for Name A is invalid. When the second time I used Name B, my cell phone number cannot be used for verification. So I used my email address to complete the registration (except identity verification). I sent an email to request cancellation of Name A. If the first login Name is cancelled, my cell phone number could be used to link with Name B. Another reason is that the email address for verification for Name A is not recognized by me. Please let me know what to do in my situation.
View Commentyou can cancel your 1688.com account with Name A.
View Commenthow can i open acc with u im from Botswana
View CommentIf your country does not support it, I suggest you use an agent.
View CommentIm intrested in joining 1688
View CommentHie eric.. How do I get an agent to help me.. I am in Zimbabwe.I tried to create an account but I didn’t get the verification code…
View CommentYou can find a lot of 1688 agents on Google
View CommentPlease i have created a taobao account but still can’t log in with it on 1688 especially as the box is in Chinese. I don’t really know what to do n I’m using my phone to do it. Please can you help?
View CommentHi Eric! Thanks for your tutorials.
View CommentI have a problem and I hope you can help me. I have tried to create a 1688 account so many times but I can’t. After I finish the step 3 entering the verification code that is sent to my phone number, I don’t get to step 4. 1688 redirects me to the log in page. and when I try to enter my new user and password, I get a message that says ”this account has been restricted from logging in”. I don’t know what to do 🙁 I have already tried with many different phone numbers and the problem still happens. Do you know what could it be? I really need to create an account :'(
You can try a different browser, or register on your phone.
View CommentHI Eric,
View CommentI used my id and all of sudden 1688.com blocked my id .
do you know why this happens?
I used image search a lot and no purchase history.
my location is usa.
I don’t know why, but usually, the reason is the system thinks you have used this account in an insecure network environment.
View CommentType here..
View Commentdo I really need a company before I can have a 1688 account ? .and you said a link we press can lead us to a supplier please will the supplier become our personal business agent? and lastly is it better to open a taobao account first then 1688 ?
You don’t have to own a company to buy things at 1688.com. If you register a Taobao account, you can log in to 1688 directly. So, yes, it is better to register a Taobao account first.
View CommentHi Eric. Do you need to have a company name to buy from 1688.com?
View Commentno, you don’t
View CommentAn failing to create an account cause everything is written in Chinese. I have spent days trying to create an account but nothing please help before my business collapses
View CommentCan I use my phone to create it because whenever I put my verification code it takes me to playstore to download taobao app
What do I do
View Commentbetter to create a 1688.com using a computer.
View CommentDo they send products overseas? i want to purchase from them but i’m not sure if they do it. If so how do i add my shipping address?
View CommentThanks you!!
most of them do not ship overseas, you have to find an agent or have your China address.
View CommentHi Eric, I once created an account on 1688.com with a virtual number from the internet since Ghana is not listed amongst the countries that can create account, later I wasn’t able to login again because the site wanted to send verification code to the number I used to register. But I don’t have access to that number since it’s a virtual number. What should I do?
View Commentit is very hard to recover this account if you don’t have to access to your old phone number.
View Commentyou have to register a new account using a permanent valid number.
how do i add my country and its code on when registering as member on 1688.com
View Commentyou can not add or delete the country code, you can only choose from their listed options.
if your country code is not listed there that means your country is not supported.
View CommentPlease, is changing company or business name going to affect 1688 account?
View Commentno, it won’t if you do not sell in 1688.com
View Comment