Hi, you can try to call their customer servcie,that is …

Comment on Your Guide to 1688 Account Setup, Verification, Linking Alipay by Eric.

Hi, you can try to call their customer servcie,that is the only way you can try.

https://www.howtotao.com/taobao-customer-service/

Eric Also Commented

Comment on Your Guide to 1688 Account Setup, Verification, Linking Alipay

try it on desktop.

Comment on Your Guide to 1688 Account Setup, Verification, Linking Alipay

they don’t allow oversea alipay account to pay on 1688.com

Comment on Your Guide to 1688 Account Setup, Verification, Linking Alipay

it is hard to get it back.

Recent Comments by Eric

Comment on How to Request a Refund on Taobao

no,international shipping fee won’t be refunded.

Comment on Taobao International Shipping: Everything You Need To Know

I’ve described the whole process in this post, consolidated shipping will ship all orders to a warehouse in China, where they will be packed and weighed, and then shipped to your country.
The advantage is that shipping fee is cheaper, but of course the whole process takes a bit longer than direct shipping.

Comment on How to Buy From 1688.com As a Foreigner (Full Guide 2024)

try read their feedbacks and seller ratings.

Comment on Guide to Taobao Dropshipping Program & Taobao API

only global distributor can have access to taobao api.

Comment on Pandabuy and Wegobuy were raided by the police for selling and shipping fake and replicas

Thanks for your suggestion, this industry is undergoing big changes, I will watch it for a while then update this post.

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